Customer Portal App
Give your customers a native iOS and Android app to manage their bookings, make payments, and access documents—all from their phone.
Available on
Download on the
App Store
Get it on
Google Play
One App, All Your Customers
Your customers download the SimpTrav Customer Portal app and log in to access their bookings with your agency. Simple.
How It Works
Customer Downloads App
Your customer downloads the SimpTrav Customer Portal from the App Store or Google Play.
Login With Credentials
They log in with their email and password. The system automatically identifies which travel agency they belong to.
See Their Bookings
They instantly see their bookings, invoices, and documents from your agency—all securely filtered to their account.
Why This Is Better
- No app store account needed — we handle everything
- Instant updates — all customers get new features automatically
- No maintenance — we manage the app, you run your business
Welcome back,
Sarah Johnson
Paris & London Tour
June 15 - 22
PAYMENT STATUS
Pay Now
Documents
Support
Home
Trips
Payments
Profile
What Your Customers Can Do
Self-service features that reduce support calls and increase satisfaction
View Bookings
See all their trips—past, present, and upcoming. Full itinerary details, dates, and destinations at their fingertips.
Make Payments
Pay deposits or balances instantly with saved cards. Track payment history and upcoming due dates.
Access Documents
Download invoices, confirmations, e-tickets, and travel documents. All stored securely and accessible offline.
QR Code Vouchers
Show QR codes at hotels, attractions, or transfer points. No paper vouchers needed—everything on their phone.
Chat Support
Message your team directly from the app. Quick questions answered without phone calls or emails.
Push Notifications
Receive alerts for payment reminders, booking confirmations, departure updates, and special offers.
Enterprise-Grade Mobile Features
Built with React Native & Expo—rock-solid stability
Offline Support
View bookings, customer data, and documents even without internet. Data syncs automatically when back online.
- • SQLite local database
- • Auto-sync when connected
- • Conflict resolution built-in
Biometric Security
Secure login with Face ID (iOS) or fingerprint (Android). No more typing passwords on tiny keyboards.
- • Face ID & Touch ID
- • Android fingerprint support
- • Auto-lock after inactivity
In-App Payments
Customers can pay deposits and balances directly in the app using saved cards. Fast, secure, and convenient.
- • Pay with saved cards
- • Secure checkout
- • PCI-DSS compliant
Why Mobile Apps Matter
The benefits go beyond convenience
Higher Engagement
Customers who use your mobile app book 62% more often than those who don't
Faster Payments
Mobile app users pay invoices 3.5x faster with in-app payments
Fewer Support Calls
Self-service features reduce "Where's my booking?" calls by 40%
Simple, Transparent Pricing
Everything included—no hidden costs
- iOS & Android apps included
- No app store account needed
- All features (offline, biometric, payments)
- Unlimited customer downloads
- Push notifications included
- Automatic updates—we handle everything
✓ 14-day free trial • ✓ No credit card required
Give Your Customers a Professional Mobile Experience
A native customer portal app—your customers log in and manage their bookings instantly.
Start Free Trial